Annual Reports
Provide information on our organisation, cases and performance for the previous financial year.
Budget Guidelines
Information about the user-pays fees for scheme participants.
Corporate Governance Framework
This refers to the processes by which the scheme is directed, controlled and held to account. It encompasses authority, accountability, stewardship, leadership, direction and control exercised throughout the scheme.
Service Charter
The Service Charter provides a simple overview of the scheme.
For more specific or detailed information on the legislation and jurisdictional powers and responsibilities of EWOQ, please refer to the Energy and Water Ombudsman Act 2006.
Strategic Plan
A five year view of our organisation and key priorities.