Policies

Public interest disclosures

EWOQ has a commitment to ensuring the highest level of ethics in our organisation. As such EWOQ supports public interest disclosures (PID). Making a PID means a disclosure of information by a public officer or any person about wrongdoing in the public sector to a proper authority as outlined in the Public Interest Disclosure Act 2010. Reporting suspected wrongdoing is vital to the integrity of Energy and Water Ombudsman Queensland and the Queensland public sector. Please contact the Public Service Commission website to access further information about PIDs.

Code of conduct

The Code of Conduct for the Queensland Public Service applies to employees of Queensland public service agencies.

Privacy statement

The Information Privacy Act 2009 (IP Act) recognises the importance of protecting the personal information of individuals.

Compliments and complaints about EWOQ

The compliments and complaints policy about how you can provide EWOQ with your feedback.

Complaints about EWOQ

Contact details

 
 Freecall:
1800 662 837 
 Fax: (07) 3227 7068   
 Email: 
complaints@ewoq.com.au  
             or online complaint form 

 PO Box 3640
 South Brisbane BC Qld 4101

 Visit our nearest office: 
 Brisbane - Level 9, 179 North Quay 
 Cairns - Level 1, Cairns Corporate Tower 15
                Lake Street
 Rockhampton - Level 2, 212 Quay Street