EWOQ provides a fair and independent dispute resolution service for energy and water customers and suppliers. To meet this obligation, EWOQ cannot comment on specific details of individual complaints or investigations because it could compromise the privacy of customers who have made a complaint as well as disadvantage/advantage energy or water suppliers.
A range of information is available to the media on this website, specifically:
Subscribe
Subscribe to our email lists to keep up to date with our latest news and alerts.
Media contact
Email: marketing@ewoq.com.au
Phone: 1800 662 837
2011 Media statements
20 December 2011
Customers very satisfied with the Energy and Water Ombudsman Queensland
9 November 2011
Keep cool but keep costs down
21 October 2011
Electricity bills under the spotlight at Gordon White Library
3 October 2011
Complaints steady but Queenslanders still struggling to pay utility bills
12 September 2011
Concern over the number of Queenslanders facing disconnection
28 July 2011
Gold Coast residents reminded of responsibility to pay water bills