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Energy and Water Ombudsman Queensland

We provide a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier.

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Find out about our complaints process, the types of complaints we can help you with and how to submit a complaint to us.

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  • 27/05/2022 Queenslanders to receive cost of living rebate on power bill

    The Queensland Government have announced that Queensland electricity customers will receive a $175 Cost of...

  • 11/04/2022 Informing customers about External Dispute Resolution

    We're proud to announce a new joint resource for energy and water companies, assisting them...

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We acknowledge the Traditional Custodians of the lands across Queensland and pay our respects to Elders past, present and emerging.