We use cookies that are necessary for our site to work, and others to help us understand how the website is used. You can manage cookies through your browser settings. By continuing to use this site, you acknowledge our use of cookies as described in our privacy policy.
We can help.
Published on 06 May 2026
The constant increase of cost-of-living is an issue that weighs on many Queenslanders. EWOQ remains concerned about the affordability of energy and keeping Queenslanders connected. See our case statistics for the January to March 2026 quarter.
Published on 23 April 2026
A customer lived in a retirement village where electricity is provided through an embedded network. The village recently had an expansion and welcomed more residents. Ever since, multiple power outages were experienced by the residents.
Published on 20 March 2026
A customer and their partner recently moved house and settled the final electricity bill for their old house shortly after the move. Months later, they were contacted by their electricity provider stating they had an outstanding debt.