Who we are

Our Ombudsman, Advisory Council, corporate governance and more details about who we are and what we do.

Who we are

Our Ombudsman

Read about Jane Pires, Queensland's current Energy and Water Ombudsman.

Advisory Council

The roles and responsibilities of the EWOQ Advisory Council, including current members.

Our leadership & teams

Our corporate governance framework, leadership and teams.

Our principles & history

Our vision, mission, values and commitments that support how we operate, and how we've evolved since 2007.

Our relationships

How we work with other organisations to assist Queenslanders, including memorandums of understanding.

Laws & codes

A list of the energy and water laws and codes that support our operations.

Corporate documents

The publications that support EWOQ's operations, including our policies, procedures, frameworks and plans.

Make a complaint

Read our complaints process, the types of complaints we help with and how to submit a complaint.

Contact us

Find out how to contact the Energy and Water Ombudsman Queensland.