Looking for information on the $1,000 Queensland Government Cost of Living Rebate or the $300 Australian Government Energy Relief Rebate?
Before you make a complaint, remember to read our article on the 2024-25 rebates to find out how much you'll receive and when you can expect to receive it on your bill.
Before you make a complaint to the Energy and Water Ombudsman Queensland:
- contact your energy or water provider to see if they can fix the problem
- read our information what complaints we can help you with.
If your provider can’t fix the problem and you believe we can help, you can submit your complaint below.
Note: If your complaint is about EWOQ or an EWOQ team member, please complete our feedback form.
