Members

About scheme participants

How Queensland authorised energy suppliers and exempt sellers, and water distributor-retailers in South East Queensland, become members of the EWOQ scheme.

Scheme membership enquiry

Complete this form to receive a letter stating that we’re assessing your eligibility for membership.

Scheme participant application

Complete this online form to become a member of Energy and Water Ombudsman Queensland

List of scheme participants

Links to companies who are licensed to provide energy or water in Queensland who are members of our scheme.

Embedded networks

An explanation of embedded networks and EWOQ's embedded network service for exempt sellers and embedded network customers.

Member portal

Make a complaint

Read our complaints process, the types of complaints we help with and how to submit a complaint.

Contact us

Find out how to contact the Energy and Water Ombudsman Queensland.