Information about members of the EWOQ scheme, including lists of scheme participants and new member application form.


Who needs to join EWOQ

How Queensland authorised energy suppliers and exempt sellers, and water distributor-retailers in South East Queensland, become members of the EWOQ scheme.

Apply to join

Complete this online form to become a member of Energy and Water Ombudsman Queensland.

Embedded networks

An explanation of embedded networks and EWOQ's embedded network service for exempt sellers and embedded network customers.

Scheme membership enquiry

Complete this form to find out more about joining EWOQ.

Scheme Participant search directory

Search for companies who are licensed to provide energy or water in Queensland who are members of our scheme.

Member portal

EWOQ members can log into our member portal to update their details and view news and updates from us.

Make a complaint

Read our complaints process, the types of complaints we help with and how to submit a complaint.

Contact us

Find out how to contact the Energy and Water Ombudsman Queensland.