Understanding and accessing energy concessions, rebates and grants
In December, Cameron from our Assessment, Investigation and Resolution team took part in a webinar on Queensland's energy concessions, rebates and grants, hosted by QCOSS.
Aimed at those who support people with their energy bills and financial wellbeing, the webinar provided information on the types of energy concessions, rebates and grants that are available in Queensland and how to access them.
Featuring presentations by:
- Smart Service Queensland
- Uniting VT
- Energy and Water Ombudsman Queensland (EWOQ)
EWOQ's section of the webinar focused on a rebate and concession case study, demonstrating how issues can arise when rebates or concessions aren't applied to a bill correctly and how we can help resolve these cases.