Annual Report 2018-19
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You can also download individual sections:
- Communication objective (PDF, 156.89 KB)
- Letter of compliance (PDF, 117.95 KB)
- Our role, structure and strategic direction (PDF, 119.84 KB)
- Message from Energy and Water Ombudsman (PDF, 176.64 KB)
- Advisory Council (PDF, 157.9 KB)
- Our service (PDF, 342.29 KB)
- Customer locations (PDF, 18134.92 KB)
- Systemic issues (PDF, 142.71 KB)
- Our performance (PDF, 209.08 KB)
- Our reconciliation action plan, connections & contribution to public policy (PDF, 422.46 KB)
- Our organisation (PDF, 159 KB)
- Our people (PDF, 202.86 KB)
- Our case data (PDF, 454.29 KB)
- Financial summary (PDF, 136.93 KB)
- Financial statements (PDF, 499.49 KB)
- Compliance checklist and glossary (PDF, 118.57 KB)