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Latest news

Struggling with bills? You're not alone

Published on 10 October 2025

Life can be stressful when bills pile up or you’re not sure where to turn for help. We’re here to yarn, listen and help you find support with 3 free events in Atherton, Mossman and Innisfail from 28–30 October.

Billing remains high after solar power installed

Published on 08 October 2025

A customer was still receiving high power bills even though they had recently installed a solar power system. Here’s how we helped.

Making a difference for Queenslanders: Our year in review

Published on 29 September 2025

Our 2024-25 Annual Report is now available. We’re proud to share how we’ve supported Queenslanders through a year of change, challenge and connection.
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