The Energy and Water Ombudsman Queensland (EWOQ) supports and encourages the distribution and exchange of information.

The content of this site is Copyright © The Energy and Water Ombudsman Queensland

Copyright protects EWOQ’s website and the material published on it, including text, pages, documents, online graphics, photographs, audio and video.

Apart from fair dealings for private study, research, criticism or review, as allowed under the Copyright Act 1968 (Cwlth), you may reproduce or reuse the material on our website according to the Creative Commons licence.

In essence, you are free to copy, communicate and adapt our content if you attribute the work to the Energy and Water Ombudsman Queensland. We assert the right to be recognised as author of this material and have it remain unaltered.

Where possible, we have clearly labelled any material owned by a third party. We have made every effort to get the full consent of copyright owners before providing this material on our website.

If you have any queries or wish to request permission, email