Complaint statistics

We collect information about the complaints we receive and use this to monitor trends in energy and water complaints across Queensland.

Unless specified, all data relates to cases closed, up to the end of the month listed.
We take every precaution to ensure that information presented is accurate.
As closed cases can occasionally be amended, historical figures have the potential to change. Official figures provided in EWOQ’s annual report are considered as final.
We do not recommend relying solely on the data presented here when making decisions.
Percentages may not add up to 100 due to rounding.

Cases overview

Further historical complaints date available on the Open Data Portal.