Webinar: Supporting energy consumers financially affected by COVID-19
In October, EWOQ hosted two webinars in conversation with energy retailers and distributors to discuss how to support consumers affected by COVID-19.
Financial counsellors and community organisations were invited to join Queensland’s Energy and Water Ombudsman, Jane Pires, in conversation with energy retailers and distributors for a discussion about how to deliver fair and reasonable outcomes for energy consumers experiencing financial difficulty – often for the first time.
Webinar recordings and slide decks are now available to view:
- WEBINAR 1 – South East Queensland, featuring AGL Energy, Alinta Energy, Energex, EnergyAustralia, Origin Energy and Red Energy/Lumo Energy.
- WEBINAR 2 – Regional Queensland, featuring Ergon Energy.